Get in touch
Contact
Questions about your tone match, your order, or the brand — write to the LUMIADE team at [email protected] and we’ll get back to you within two business days.
Customer care
Orders, shipping and returns — email us with your order number and we’ll sort it out. Free shipping on orders $60+, easy returns within 30 days.
Tone-match help
Not sure the adaptive base is reading you right? Our 60-day tone-match guarantee covers you — write to us and we’ll work with you until the match is right.
Press & partnerships
Media, retail and creator inquiries about ChromaSync™ adaptive pigment technology and the Lumiade line go to the same inbox — mark the subject “Press”.